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Verbal and non-verbal means of communication and communication, their features

  • Verbal and non-verbal means of communication and communication, their features

    Verbal and non-verbal means of communication: how to read a person by gestures and facial expressions

    When people are in contact with each other, they use verbal and non-verbal means of communication. What is it? Verbal communication is called our speech, information transmitted through the organs of hearing. This kind of communication is not credible, because people can both tell the truth and lie. But the nonverbal mode of communication( the language of facial expressions and gestures) is quite reliable, it can be trusted by 99%.

    What is the essence of verbal communication?

    The implementation of verbal communication occurs with the help of words. Verbal means of communication include human speech. Depending on what the communicants have intentions( to tell any information, express personal opinion, induce to some action, agree on something), different speech texts arise.

    The language system is implemented in both oral and written language.

    So, the language is a system of signs and ways of connecting them, serving as an instrument for expressing people's thoughts and feelings. Language is the most important means of human communication.

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    A bit about the non-verbal language of communication

    Verbal and non-verbal means of communication can not exist without each other, because only together they are able to fully express our thoughts, that is, not only verbally, but emotionally. Each nation has its own gestures, which mean opposing things in different cultures. Nevertheless, they can be divided into groups expressing consent, prohibition, greeting. Also do not forget about:

    1) illustrating gestures - directions, otmashkah;

    2) regulating gestures - nods, swinging heads;

    3) gestures-emblems - compressed hands denoting a greeting, etc.;

    4) adapting gestures - touching, stroking, picking objects;

    5) gesture-affectors expressing emotions;

    6) micro-vertebrae - redness of the face, twitching of the lips.

    Another important means of verbal and nonverbal language is facial expressions. With the help of facial expressions, a person can confirm or refute the words that have been said.

    Psychologists say that if one interlocutor does not see the face of another, then he loses 15% of the necessary information. In this case it is worth mentioning the currently popular version of communication - social networks, chats. You can misunderstand the person with whom you correspond, only because you did not see his facial expressions while writing a message. Thanks to her, you can learn a lot about the emotional state of a person.

    You should also pay attention to the posture of a person during verbal and nonverbal speech. For example, if the interlocutor crosses his arms or legs during a conversation, this indicates his attempts to close from you, because you do not cause trust or he is simply afraid. From this it follows that by observing the posture of a person, you can learn for yourself the hidden information.

    Special attention requires a look, it is the most diverse:

    1. If the view is fixed near the forehead of the interlocutor, then there is a serious conversation. This option is called business.

    2. If the sight is between the line of eyes and lips, then it is called secular.

    3. If the sight is stopped in the décolleté, neck or lip area, it often means sexual interest and is called intimate.

    4. If the interlocutor looks at you sidelong, then this indicates his distrust of you.

    Verbal communication is significantly different from non-verbal, however, together they give more information than individually. Using only one method of communication, it is impossible to obtain complete information from the interlocutor.

    During a conversation, a person uses intelligence and logic to ensure that incoming information is understood. And in order to perceive non-verbal communication you need to use intuition. Very often people get to lie in words, but facial expressions and gestures give out any lie, the main thing is to be able to read them.

    When people are in contact with each other, they use verbal and non-verbal means of communication. What is it? Verbal communication is called our speech, information transmitted through the organs of hearing. This kind of communication is not credible, because people can both tell the truth and lie. But the nonverbal mode of communication( the language of facial expressions and gestures) is quite reliable, it can be trusted by 99%.

    What is the essence of verbal communication?

    The implementation of verbal communication occurs with the help of words. Verbal means of communication include human speech. Depending on what the communicants have intentions( to tell any information, express personal opinion, induce to some action, agree on something), different speech texts arise.

    The language system is implemented in both oral and written language.

    So, the language is a system of signs and ways of connecting them, serving as an instrument for expressing people's thoughts and feelings. Language is the most important means of human communication.

    A bit about the nonverbal language of communication

    Verbal and non-verbal means of communication can not exist without each other, because only together they are able to fully express our thought, that is, not only verbally, but emotionally. Each nation has its own gestures, which mean opposing things in different cultures. Nevertheless, they can be divided into groups expressing consent, prohibition, greeting. Also do not forget about:

    1) illustrating gestures - directions, otmashkah;

    2) Regulating gestures - nods, swinging heads;

    3) gestures-emblems - compressed hands denoting a greeting, etc.;

    4) adapting gestures - touching, stroking, picking objects;

    5) gestures-expressors, expressing emotions;

    6) micro-vertebrae - redness of the face, twitching of the lips.

    Another important means of verbal and non-verbal language is facial expressions. With the help of facial expressions, a person can confirm or refute the words that have been said.

    Psychologists say that if one interlocutor does not see the face of another, then he loses 15% of the necessary information. In this case it is worth mentioning the currently popular version of communication - social networks, chats. You can misunderstand the person with whom you correspond, only because you did not see his facial expressions while writing a message. Thanks to her, you can learn a lot about the emotional state of a person.

    Also worth paying attention to the pose of a person during verbal and non-verbal speech. For example, if the interlocutor crosses his arms or legs during a conversation, this indicates his attempts to close from you, because you do not cause trust or he is simply afraid. From this it follows that by observing the posture of a person, you can learn for yourself the hidden information.

    Special attention requires a look, it is very diverse:

    1. If the view is fixed near the forehead of the interlocutor, then a serious conversation is to be held. This option is called business.

    2. If the sight is between the line of the eyes and lips, then it is called secular.

    3. If the sight is stopped in the décolleté, neck or lip area, it often means sexual interest and is called intimate.

    4. If the interlocutor looks at you sidelong, then this indicates his distrust of you.

    Verbal communication is significantly different from non-verbal, however, together they give more information than individually. Using only one method of communication, it is impossible to obtain complete information from the interlocutor.

    During a conversation, a person uses intelligence and logic to ensure that incoming information is understood. And in order to perceive non-verbal communication you need to use intuition. Very often people get to lie in words, but facial expressions and gestures give out any lie, the main thing is to be able to read them.